EDUCATION
Bachelor of Science, General Studies
Johnson State College, Johnson, Vermont
January 2008 to December 2010
Vocational Training, Web Site Design and Administration
Community College of Vermont, Rutland, Vermont
May 2005 to May 2007
Associate of Applied Science, Graphic Technology, Pre-Press
Aims Community College, Greeley, Colorado
September 2001 to December 2002
Certificate, Business Technology
Aims Community College, Greeley, Colorado
January 1995 to August 2001
EDUCATIONAL ACHIEVEMENTS
Aims Community College
President’s List: Fall 2000, Winter 2001,
Dean’s List: Spring 2001, Fall 2002
GO FOR THE GOLD Certificate Program
Gold Level Certificate
Keyboarding: Speed and Accuracy (65 wpm)
Silver Level Certificates
Keyboarding: Formatting
Business Communications
Bronze Level Certificates
Word Processing, Corel WordPerfect 8
Accounting
Data Entry
Keyboarding: Formatting
GENERAL SKILLS
- Communication – 10+ Years - Listening, written and verbal.
- Filing – 10+ years – This has been a requirement in almost every job I’ve worked at
- Typing – 10+ Years - I can type 65 words per minute
- Analytical/Research - 5 to 6 Years - Demonstrated talent for identifying, scrutinizing, improving, & streamlining complex work processes
- Computer/Technical Literacy - 5 to 6 Years - Great understanding of hardware (IBM & MAC) and many types of software.
- Flexibility/Adaptability/Managing Multiple Priorities -5 to 6 Years - Flexible team player who thrives in deadline oriented environments
- Interpersonal Abilities -6 to 7 Years - Proven relationship-builder with "motherly" interpersonal skills.
- Leadership/Management Skills -2 to 3 Years - Goal driven leader good at finding each team members strengths & utilizing them
- Multicultural Sensitivity/Awareness - 3 to 4 Years - Cultural sensitivity & an ability to build rapport with a diverse workforce in multicultural setting. I studied culture while earning my B.S.
- Planning/Organizing - 2 to 3 Years - Great planning and organizational skills, along with a high degree of detail orientation
- Problem-Solving/Reasoning/Creativity - More than 10 Years - Innovative problem-solver who can generate workable solutions & resolve complaints "Queen of Improv"
- Honesty/Integrity/Morality - More than 10 Years - Professional whose honesty & integrity provide for effective leadership & business relations
- Dedication/Hard-Working/Work Ethic/Tenacity -) More than 10 Years - • Productive worker with solid work ethic who exerts optimal effort in successfully completing tasks
- Positive Attitude/Motivation/Energy - 5 to 6 Years - Energetic performer consistently cited for passion for work, sunny disposition, and upbeat attitude
- Self-Motivated/Ability to Work With Little or No Supervision 6 to 7 Years - • Highly motivated self-starter who takes initiative with minimal supervision
COMPUTER SKILLS
Full understanding of the internet, web pages, social networking, copyright laws, and file transfer protocols.
I can build a IBM compatible computer from the motherboard up and have full knowledge about how to fix computers from sound cards to ram
Networking skills – Can create a network with both wired and wireless hubs
Peripheral Knowledge – Can set up printers, faxes, and many other office equipment both for single use or use over a network.
Software Knowledge
Adobe: Photoshop, Flash, Illustrator, Dreamweaver, Fireworks, Distiller, InDesign, Acrobat
Microsoft Office: Word and Power Point & Microsoft Works
Various CD and DVD burning programs like Nero, Magic ISO, Windows Media Player and Sonic Record Now
Different online software: Internet Explorer, Mozilla Firefox & Google Crome
Video formatting and converting software: WinAvi, Magic Disk,
File compression software: WinRar and WinZip
Email Software: Outlook & Windows Live Essentials
My capacity to learn software is very good, so new programs and concepts are usually very easy for me to learn.
OCCUPATION
August 2007 to Present
Graphic and Web Designer, Writer, Computer Technician; Independent
I work on line and locally to serve customer’s digital needs creating a variety of products from company logos to resume and cover letter writing services. On occasion, I build, rebuild or repair computers for local clientele. I like to work with small businesses and non-profit associations.
I use a variety of different kinds of software programs in my office including
Operating systems: Windows XP, Vista and 7
Office Software: Microsoft Word and Powerpoint, Correll Word Perfect, Outlook Express, Windows Live Essentials,
Graphic Art / Web Design Software: Adobe Photoshop, Illustrator, Dreamweaver, Flash, and InDesign CS, Adobe Distiller, Adobe Acrobat
My duties in this position consist of:
Graphic Artist / Designer Creating graphics for different purposes has always been my favourite job. Since I started doing this at home, I have created many advertisements, logos, menus, pamphlets, business cards, and other media for many companies.
Technical Support My computer knowledge is more advanced than most, and for a long time, I didn’t charge anyone to help them out with their computer. In 2008 I decided that had to stop, and now I charge flat fee (depending on the work needed) for fixing computers.
Resume / CV/ Cover Letter Writing Since my second year in college I have been making money writing resumes and cover letters for friends and family. When I couldn’t find solid work in Vermont, I went on line and advertised my skills and made decent money for a while.
Multimedia Communication I communicate with my clients through many means including social media like Facebook and LinkedIn, through email, via fax, or over the telephone. I have even video chatted with a client using Skype.
June 2006 to August 2007
On Site I.T. Technician, Resident Artist, Special Function Assistant
Federal Work Study Program, Community College of Vermont, Rutland, Vermont
It was an honor working in such a wonderful educational institution with encouraging and trusting administrators. My duties at this job were diverse and exciting and included:
Technical support throughout the campus We had no official I.T. Tech on our campus, and I became just that almost immediately after I started. I troubleshot and fixed technical problems all over campus from printer and fax malfunctions to printer issues through the network and even setting up new network printers. If there was anything wrong with anything technical in the office, I was called in. There were even a couple of times when I was headed to class and was asked to troubleshoot a problem during my class break, off the clock. I always helped out because I loved the people I worked with.
Tutoring and software tech support I spent a good time in the 3 computer labs helping students with various issues. I helped students convert different files to be compatible with our computers and taught them how to do it on their own. Sometimes I was called in to help a student with an English paper, since I was a straight A student and my English professor asked if I would help. I also taught students how to do various things on the computer like print to different printers and how to backup their information.
Billboard / Display Project Supervisor I was put in charge of all the boards on the Rutland campus (8). I created boards for students to put their used books up for sale, advertised for college events, gave information about other colleges affiliated with ours, health tips for students, and other types of boards.
Special Projects Since I am a graphic artist, I was constantly being asked to create new projects for different reasons. I created many new banners and t-shirt designs while I was there, and was often called on by professors to create educational displays for their classes. Many of the maps and handouts they still use were created by me when I was a student / employee there.
Special External Projects Helped plan and prepare special functions on and off campus like “Café CCV” and Relay for Life. I really enjoyed these projects as I was always surprised at how many students and staff stepped up to be a part of these projects. We planned and executed many outside ad events to encourage everyone to attend at least some college. I was also responsible for a few student orientation functions while I worked there.
Front Desk Attendant I greeted students, and assessed their needs and helped them find the next step in the process of becoming/being a student. Often times I would take the student to the computer lab and set them up with assessment tests to determine their educational needs.
Answered multi-lined phones and directed calls to their destinations. Sometimes I would have to tech support students over the phone in regards to our web site by helping them logon or just navigate the site to see their grades or classes.
Set appointments for office staff both over the phone and with students and potential students at the front desk. Sometimes this required getting information about the student and determining what phase of the process they are in and who they need to speak to next.
Inventory / Ordering Once a week, it was my job to go through the supplies for the entire campus and inventory them. Then I filled out order forms that I then took to the Site Supervisor to sign and mailed it out. When the supplies arrived, it was my job to verify all items, and then put them away.
Mail I sorted mail for the staff at the college in the office and was also responsible for a lot of outgoing mail as well. We used a digital machine for postage in that office.
Work Orders This was a form to be filled out by any employee of the college needing office support through our office. Professors and office staff fill out these forms and we fulfil them. Many times they were simple things like having copies made, but other times they were items like creating a flyer, having it approved, and then mailing it out to listed students and/or faculty.
General Cleaning Cleaned bathrooms (5), break room, and sometimes the science and art labs.
Other Twice a month I cleaned each computer lab thoroughly, including the keyboards, mice, monitor, mouse pad, and every part of the desk they sit on. Twice a shift we took turns going to every computer lab and classroom with a printer and checking the paper supplies.
October 2002 to July 2004
Production Artist, Fence Post Magazine, Greeley, Colorado
I started this job as a paid internship in October of 2002, after obtaining a job there as a proof reader. Months after I started, the Production Manager resigned, and I was left with these responsibilities for a few months. This was by far my favorite job, but I moved to Vermont to be close to my family.
Graphic/Production Artist My first responsibility for this job was to create digital advertisements for local businesses to place in our magazine. We worked on Macs and used Photoshop, Illustrator and Quark XPress to create, organize then paginate our ads and magazine. While working here, I was fortunate enough to get the chance to create a couple of corporate flyers for big companies that were distributed nationally for years.
Customer Service I communicated with clients and customers on the phone and through email and fax to fulfil their digital needs. I created an ad and did what was needed to make the customer happy and sign off on it by production time.
Office Supply Inventory It was I who inventoried needed office supplies, filled out a request for said supplies, then submitted them to the office for approval and action. We also shared printer with other departments, and I kept a keen eye on those who wasted paper, as often our department put most of the paper in the printers; and I would ask other department heads to put paper in the printer to save costs in our department.
Product Pagination I and another employee were in charge of “flowing” both magazines before print. In doing this, we had to place ads on specific pages, as not to conflict with a competitor’s ad, and to match the subject of the page to the advertisement. We used Acrobat distiller to send the final products to the pre-press computer for negative creation.
Quality Control Another worker and I shared the responsibility of checking the negatives of the magazines. The pre-pressman would let us know when they are ready and we would examine them for registration marks, and for possible errors in ads or the way they are placed.
Then, the pressman would let us know when the first few issues of our magazine were printed, and we checked them for registration line-up and color problems. We often took turns in all of these jobs.
Cataloguing We still worked with tear sheets back then, and I was responsible for making sure a few magazines from each addition of our magazine were pulled and filed in our physical archive. Once a month, I went through the entire physical archive and inventoried what we had for “tear sheet books” and submitted the findings to the sales manager.
Archiving I was responsible for archiving all of our company’s ads and graphic files once a week, as well as that of the Greeley Tribune’s. I accessed the files through the network, burned them on to CD (x 2), and put one copy in a book accessible by all employees, and the other in a book I gave to the production manager of the Greeley Tribune.
We created 2 weekly Agricultural Magazines; The Rocky Mountain Fence Post and The Nebraska Fence Post. During the time I worked there, The Nebraska Fence Post reported its first profit in many years and we got an Award of Excellence for it.
June 1995 to November 2001
Assistant to Business Department Heads
Federal Work Study Program, Assistant to Two Department Heads, Business
Graded Papers Both professors had me grade papers from Legal to English. I felt honored that both trusted me enough to do so.
Special Projects I helped plan and execute functions on campus like “The Health Fair” to encourage students to make healthy choices, and “The Business Meet”, where students from high schools all over the area were invited to Aims to compete in their skills such as typing and filing. From creating and sending out invitations to the high schools to putting together over 200 hundred packets for each student who attended, I did it all.
General Office I filed, typed syllabuses and correspondence letters, and handled mail for both heads. I also made calls to students who left messages and set up appointments for both heads.
Billboard / Advertising I was in charge of creating attractive displays in 4 billboards and message boards in the business building; promoting upcoming events and making note of successful students.
I worked and attended school during two separate periods. The birth of my youngest child kept me home a few years before I returned to college to get my Business degree. I was 4 credits short of the A.S. degree when I was offered a rare spot in the new Graphic Technology Hybrid program, and chose to accept the Business Certificate and seek an A.A.S. in Graphic Technology. I succeeded in 2002.
PERSONAL STRENGTHS
Energetic
Hard Working
Multi-tasker
Like to stay busy
Loyal
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